FAQ

ColDonAgro FAQ

Answers to the questions we hear most often about our app, hardware, checkout, and support.

We built this page as the official ColDonAgro FAQ. It is here to answer the questions people usually ask us before buying, while choosing a setup, or before starting real field work. If you need up-to-date information about specifications, stock, compatibility, or purchase terms, this site is the source of truth. This is the version of the information we actively maintain.

Updated: April 7, 2026 Additional links: 9
01

About ColDonAgro

If this is your first time on the site, this block will give you the overall picture.

What is ColDonAgro?

ColDonAgro is our precision farming system. We develop and sell the app, guidance systems, autopilots, RTK base stations, GPS antennas, and yield mapping kits.

We design the software and hardware to work together. That is why the website is not just a catalog of unrelated products. It is a connected system built for real field work.

Who is ColDonAgro for?

Our solutions are mainly for farmers, machine operators, and agricultural businesses that want cleaner passes, fewer overlaps, and more confidence during spraying, fertilizer spreading, yield mapping, and autopilot work.

Some setups are ideal for basic navigation. Others are built for RTK-level work where centimeter-grade accuracy really matters.

Where should I check the current price, stock, and kit contents?

Always on the live product page on this website. That is where we keep the current price, photos, stock status, product details, and payment links up to date.

If you find an old screenshot, video, or outside mention somewhere else, trust the current product page here instead.

02

Our ColDonAgro app

The app is the center of the system. It is where fields, guidance lines, tasks, and precision functions come together.

What does the ColDonAgro app do?

The app includes guidance lines, AB Line, AB Curve, field records, area and perimeter measurement, satellite view, 3D mode, data export and sharing, plus advanced functions such as section control, variable rate, yield monitoring, and autopilot.

We built it as a real working tool, not as a simple line-on-a-map app. That is why it is useful both at the basic navigation stage and later when you move into more precise workflows with our hardware.

What devices does ColDonAgro support?

Our main app is published for Android, and Android remains the base platform for most workflows in the system. That is why the site has a dedicated download section for Google Play and APK access.

At the same time, we also support Apple-based workflows through dedicated hardware such as the Novator 10G-iOS antenna. If you work with an iPhone or iPad, it is best to start from that product line.

Do I have to use your own antenna?

Not in every case. The app can work with external GPS receivers, and for basic tasks that may already be enough. But if you want predictable compatibility, clean setup, and the exact level of performance we design the system around, our Novator hardware is the best path.

That way we can stand behind the full chain of app, hardware, and expected accuracy, not just one piece of it.

What about privacy and data safety?

Our Google Play listing includes the official Data safety information for the app. At the time of the latest review, it stated that no data is shared with third parties and no data is collected.

If this topic is especially important in your workflow, you can also review the current Google Play listing directly. In general, we recommend using this website as the main source for product information and our official app listings as the supporting reference.

03

Hardware and accuracy

This section explains the practical difference between our main hardware options and the jobs they are built for.

What is the difference between Novator 10G and RTK Novator PRO?

We recommend Novator 10G for jobs where centimeter-level accuracy is not required, such as spraying, fertilizer spreading, and similar field work. It is a strong option when you need dependable guidance without stepping into a full RTK setup.

RTK Novator PRO is the higher-tier solution. On the product page we list accuracy up to 2 cm on RTK signal, so it is made for more demanding work where a larger error margin is no longer acceptable.

When do I need an RTK Base Station?

An RTK Base Station makes sense when you want RTK corrections and want to get the highest precision from guidance or autopilot work. This is the right direction when stable centimeter-grade accuracy matters.

On the base station page we list a range up to 75 km and support for up to 100 units of equipment. In other words, it is not a one-off accessory. It is part of a long-term precision setup.

Who is the yield mapping kit for?

We built the yield mapping kit for farms that want to see yield by field zones rather than just a final harvest total. It collects data in real time and is meant to work without extra post-processing.

That makes it valuable for farms that want to make sharper agronomic decisions based on what really happened across the field.

Do you have a solution for iPhone and iPad?

Yes, we do. The website includes a dedicated Novator 10G-iOS antenna for iPhone and iPad. It is part of our official workflow for Apple-based devices inside the ColDonAgro system.

If you are working with an iPhone or iPad, the best place to start is that product page, because that is where we show the current compatibility and usage model.

04

Ordering, payment, and delivery

These are the practical questions people usually ask right before purchase.

How do I place an order on the site?

There are two easy paths. If you already know which product you need, open its page and click “Buy now.” The site will move you to checkout through Traficbank.

If you want to collect several items first, use the cart. In the current site version the cart works in the browser and prepares a handoff link for payment.

Which payment methods are available?

We use Traficbank for online payment. Public Traficbank pages show Visa, Mastercard, Google Pay, Apple Pay, and Plata by Mono. For some orders, payment on delivery is also available.

So you can either complete the purchase online or choose a payment-on-receipt flow when that fits you better.

How does delivery work?

The main delivery flow inside Ukraine is Nova Poshta. For some products or promo conditions, we also clarify extra details directly on the product page.

If there is no special note on the current product page, use the standard assumption: delivery follows the carrier tariff. The live product page always has the latest version of that information.

Can I return a product?

Public Traficbank pages mention returns or exchanges within 14 days. At the same time, some technical product categories can have legal or practical exceptions depending on how they are used.

If you are ordering specialized equipment and want complete clarity before paying, the best approach is to ask us before checkout.

What warranty do your products have?

On our product pages, the most common warranty wording is 1 year plus free support. We repeat that in product descriptions on purpose so it is easy to see before you buy.

For us, support matters almost as much as the hardware itself. The goal is not only to ship a product but to help you get it working properly.

05

Support and getting started

If you are just getting started, this is the fastest way to understand where to begin and how to reach us.

Where can I find the app instructions?

We have a dedicated instructions page on the website. It includes both a screen-by-screen explanation and an embedded video so you can get oriented before you go to the field.

If you prefer watching, start with the video. If you want a structured step-by-step view, the same page breaks the app down screen by screen.

What is the fastest way to contact you?

On the website we publish several direct contact channels: Viber, Telegram, WhatsApp, the phone number +38 096 773 10 14, and email. For urgent questions, messengers or a phone call are usually the fastest option.

If your question is longer and you want to describe the full context in writing, messenger or email is usually the most convenient path.

Is the site available in other languages?

Yes. Ukrainian is the main version of the site, and we also provide Russian and English versions. That makes it easier to share the right page with a teammate, manager, or partner.

The language switcher is in the header, so moving between versions takes one click.